Shipping within Australia
All items are sent via Australia Post and tracking details will automatically be sent to your email once dispatched. Please allow for 1 – 2 business days to process your order.
Regular
Standard shipping 2-7 business days - $12.00
Express shipping 1-3 business days - $17.00
Signature on Delivery
Add signature on delivery for $2.95
Combined Shipping for Multiple Orders
If you require postage for multiple orders placed within 24 hours, pay for shipping on your first order and on your second order select 'Pickup in store'. Your combined order will be shipped according to the method selected on your first order.
Collection in Brisbane
You may collect from our warehouse in Geebung, Brisbane. Simply select this option at the checkout! You will be sent contact information and the address once your order is processed.
Shipping Internationally
All items are sent via DHL Express and tracking details will automatically be sent to your email once dispatched. Please allow for 1 – 2 business days to process your order.
New Zealand
Express shipping 2-4 business days - $49 AUD
Other Countries
Express shipping 2-8 business days - $79 AUD
All international orders are shipped on a Delivery Duties Unpaid (DDU) basis. This means that any customs duties, taxes, GST, or additional import fees charged by the destination country are the responsibility of the customer.
If a parcel is refused at customs or returned to Green Wardrobe due to unpaid charges, the original shipping cost and any return shipping fees will be deducted from the refund amount.
Please note that delivery timeframes provided are estimates only. Shipments may be subject to delays outside our control, including customs clearance, local courier networks, or remote delivery locations. We recommend contacting your local customs office for details on potential duties and taxes before placing an order, as Green Wardrobe cannot advise or estimate these costs.
Returns
All sales are final, we do not offer returns, refunds or exchanges. Please ensure you are inspecting any photos or videos carefully, as well as reading the item description. If an item is faulty, please contact us via email at info@greenwardrobe.com.au.