Have a question?
You may find the answer below. Here are our most commonly asked questions.
how can i sell my items with green wardrobe?
Once you have read the Terms & Conditions linked here, you can submit a consignment enquiry form linked here.
To prepare for your submission, take a photo of each item you would like to sell to attach to the form.
What can I earn?
Rates are dependent on the listing price of each item.
What YOU will receive:
65% for items priced under $999
75% for items priced over $1,000
80% for items priced over $3,000
85% for items priced over $5,000
If an item is priced under $100, our fee will be $35 flat
What brands do you accept?
Click here to read a list of brands that we accept. This list is not exhaustive, and we are happy to consider other brands. We have limited capacity and are very selective. A brand may be eligible, but it does not mean we take every item from that brand. Please do not be offended if we do not select some/any of your pieces.
are the items authentic?
Everything sold at Green Wardrobe is authentic. Each piece is meticulously inspected in person by our experienced team to verify its authenticity. In addition to sourcing original receipts where possible, we are a trusted seller with Entrupy, a cutting-edge technology that uses AI and machine learning to authenticate luxury handbags and accessories with precision.
We also partner with Luxury Authentication Australia, further reinforcing our commitment to offering only genuine, high-quality pieces.
Our reputation is our number one priority, and we’re dedicated to maintaining the trust of both our sellers and buyers. You can shop with confidence, knowing that every item in our collection has been thoroughly vetted.
What forms of payment do you accept?
We offer Visa, Mastercard, Amex, Apple Pay, Google Pay, Shop Pay, PayPal and direct Bank Deposit.
Do you offer payment plans?
Green Wardrobe offers 6-week payment plans for all items priced over $1,000.
Simply select the ‘Payment Plan’ option when adding to cart.
We require a 25% non-refundable deposit at the checkout (plus shipping). The item is kept by Green Wardrobe until the balance is paid in full.
Summary:
1. Initial purchase date - 25% of total PLUS shipping costs
2. Two weeks after purchase date - 25% due
3. Four weeks after purchase date - 25% due
4. Six weeks after purchase date - final 25% due
If you decide to cancel the payment plan, your initial 25% deposit will be forfeited.
If you would like to discuss a custom payment plan, please email us at info@greenwardrobe.com.au or send us a DM on Instagram @GreenWardrobeConsignment.
What is your returns policy?
All sales are final, we do not offer returns, refunds or exchanges. Please ensure you are inspecting any photos or videos carefully, as well as reading the item description. If an item is faulty, please contact us via email at info@greenwardrobe.com.au.
What is your shipping policy?
Click here to read our shipping policy.
Is there a Green Wardrobe shop front?
Right now, we operate 100% online. We are based in Brisbane so we can facilitate item collection in Fortitude Valley.
If you are consigning items and are based in Brisbane, you can drop off your items. We offer complimentary pick up for consignors within Brisbane if you are booked in for 20+ items.
Can I collect my item in Brisbane?
You may collect from our warehouse in Fortitude Valley, Brisbane. Simply select this option at the checkout!
You will be sent contact information and the address once your order is processed.
How can I get more information about a particular item?
If you have questions about a particular item, please email us at info@greenwardrobe.com.au or DM us on Instagram.
I need sizing advice
We’re here to help! If you’re unsure about sizing or fit, just reach out. We’re happy to provide extra measurements, detailed advice, or extra photos to make your choice easier.