This website is owned by Green Wardrobe Consignment Pty Ltd (ABN 68 664 920 183).
At Green Wardrobe, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, purchase our products, or engage with us in other ways. By using our website or services, you agree to the practices described in this policy.
1. Collection of Personal Information
We collect personal information that is necessary for us to provide our services to you, including but not limited to:
All items are sent via Australia Post and tracking details will automatically be sent to your email once dispatched. Please allow for 1 – 2 business days to process your order.
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details
- Order history
We collect personal information directly from you when you:
- Place an order on our website
- Sign up for our newsletter
- Contact our customer service team
- Participate in promotional activities, including surveys or contests
2. Use of Personal Information
We use your personal information for the following purposes:
- To process and fulfil your orders
- To communicate with you regarding your orders, customer service inquiries, and promotions
- To improve our website, products, and services
- To send you marketing communications, including newsletters and promotions, if you have opted in
- To comply with legal obligations and regulatory requirements
3. Disclosure of Personal Information
We will not disclose your personal information to third parties except in the following circumstances:
- To third-party service providers who assist with our business operations, including payment processors, delivery services, email marketing platforms, and website analytics tools
- To comply with legal obligations, such as responding to a court order or subpoena
- In the event of a business transfer, merger, or acquisition, where your personal information may be transferred to the new owner
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. While we strive to protect your personal information, please note that no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal data but will take all reasonable precautions to ensure its protection.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us collect information about your browsing activities, preferences, and interactions with our site. You can adjust your browser settings to block cookies or alert you when cookies are being sent, but please note that some parts of our website may not function properly if cookies are disabled.
6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To request access or make corrections to your personal information, please contact us using the details below.
7. Marketing Communications and Opt-Out
If you have subscribed to our marketing communications, you can opt-out at any time by clicking the "unsubscribe" link in any email or by contacting us directly. After opting out, we will stop sending you marketing materials, but we may still contact you for essential communications related to your orders.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to access or correct your personal information, please contact us at: info@greenwardrobe.com.au